Subreferencing Hell

I've just about had it with the smarmy holier-than-thou attitude of companies that SAY they offer help, but really don't.

The companies-in-question say things like "Just Do X", and when you do X, the stated action DOES NOT OCCUR.

I've worked in enough transnational companies to know that this is usually the result of a disconnect between the companies' sales department and their programming staff...what we used to refer to as "Missed Expectations" in the Big-6 consulting world.

But muffing needed paperwork for a federal Tax return, and then couching information on reconciling the problem in page-after-page of inaccurate double-talk is a recipe for corporate failure...trust me.

It's already hard enough being accused of evasion for just having MS, let alone being patronized with diversionary gobbledegook by a multi-billion-dollar company when THEIR PRODUCT FAILS TO PERFORM AS ANTICIPATED...but I barely overcame the urge to initiate a Federal review of this particular company's US operating practices, because I know it's a legitimate business with internal problems, and not merely a foreign company attempting to evade the U.S. Federal Trade Commission.

But now that this company's oversight has threatened to invalidate my Federal Tax Return, while obscuring information that would allow timely rectification of the problem, I'm inclined to report them to the FTC.

But true to my personal feelings about keeping specific names out of my ire, this company shall remain nameless here...but I reserve my own opinions in the matter.